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Automated phone messages – consider this

Why your telephone messages could be damaging sales

You’ve put a lot of time and effort into growing your brand image but how does your caller experience affect how you are perceived?

When a potential customer hears your business’s telephone message, it could be the first glimpse of the service you provide, and the culture behind it.

First impressions matter a great deal. Will they get the information they need to make this call the starting point for a high quality interaction; or will they get a badly recorded voice and a long list of irrelevant options? The latter could potentially lead to customers feeling anxious and irritated. An instant turn-off.

Check out our latest Audio Branding blog for more details on how to improve your brand sound.

Please visit: Did you Forget your Audio Branding?